Double charged?

Pmpmpmpm1 — Fri, 16 Feb 2024 03:07:45 GMT

I got charged Feb 9th and Feb 10th for the same plan according to my bank statement and, only showing up as a single payment with my public mobile statements.

Anyone have any idea how to resolve this?

thanks

Re: Double charged?

hTideGnow — Fri, 16 Feb 2024 02:56:49 GMT

HI @Pmpmpmpm1

it could be just a pending charge and take longer to drop off from the statement. But if you are sure both charges went through and not pending, please check with CS agent. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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Double charged?

Re: Double charged?