Not getting code to my number

AlexPrelude — Wed, 14 Feb 2024 02:25:53 GMT

Just plugged in my new sim and I’m not receiving the code to my number

Re: Not getting code to my number

softech — Wed, 14 Feb 2024 01:47:30 GMT

@AlexPrelude can you make outgoing calls? how about incoming calls and incoming text?? are you wait for the number to transfer into PM?

Re: Not getting code to my number

Chalupa_Batman — Wed, 14 Feb 2024 02:14:24 GMT

Hey @AlexPrelude

Try this. This way you can send the code to your email at first....

Can’t get the 6 digit 2FA code to your phone?

First, sign into your account at www.publicmobile.ca and use the email you signed up with and the password. If it asks you for a 6 digit code, it will say at the top left CONFIRM YOUR IDENTITY.- Enter the 6- digit code sent to *********. But it’s not working!!! As you see by the screenshot below, 1. Click the This is a trusted device. 2. Didn’t get the code? Click on that.

Then, the next window that pops up is this.

Click on Send email. Here it will send you the 6 digit code to the email you registered with. This step is very important. Do not just copy and paste. Enter each digit using your keypad.

You should now be able to get into your account.

Created by Chalupa Batman

topic Not getting code to my number in Get Support

Not getting code to my number

Re: Not getting code to my number

Re: Not getting code to my number