topic Re: Discount in Get Support

Discount

felice — Tue, 13 Feb 2024 20:45:28 GMT

Hi,

I thought subscribers got a $2 discount per month when choosing auto pmts. I have the $15 plan and when I checked, my next pmt is $15 instead of $13. Can someone explain. Thanks

Re: Discount

computergeek541 — Tue, 13 Feb 2024 20:48:57 GMT

@felice wrote:
I thought subscribers got a $2 discount per month when choosing auto pmts. I have the $15 plan and when I checked, my next pmt is $15 instead of $13. Can someone explain. Thanks

Only some customers get a $2 reward for using autopay. New who activate now, or customers have chosen to switch the points system do not receive the $2 reward.

Re: Discount

Yummy — Tue, 13 Feb 2024 20:49:59 GMT

ONLY 'old' customers before PM switched to Points.

Re: Discount

softech — Tue, 13 Feb 2024 20:50:27 GMT

@felice

sorry, the $2 Autopay discount is for those on the legacy rewards program. For those who joined now, they are in the new Public Points Rewards, which you earn 5% back in Public Points for all spending with PM instead

Re: Discount

hairbag1 — Tue, 13 Feb 2024 21:52:03 GMT

@felice

you're referring to the old Autopay Reward, which was phased out to new customers after Jan 25th, 2022. Now, all new accounts are enrolled in the newer Points program. Here's a rundown of that new program.

https://www.publicmobile.ca/en/bc/get-help/articles/public-points

Unfortunately, new customers have no choice...either Points or nothing. PM is still a good deal all by itself so hang in there.

Re: Discount

felice — Thu, 15 Feb 2024 16:16:58 GMT

Thanks!!