topic Payment in Get Support

Payment

Stiffy — Tue, 13 Feb 2024 00:41:05 GMT

I can only add credits using a voucher why can I not add credits using a credit card

Re: Payment

hairbag1 — Tue, 13 Feb 2024 00:53:10 GMT

have you disable Subscribed (Autopay) ? Did you provide valid credit card info when you activated ? Log in to your account / Payment to see if Subscribed is turned on.

Re: Payment

Chalupa_Batman — Tue, 13 Feb 2024 01:16:43 GMT

Hey @Stiffy

Right now there are issues adding credit cards for some odd reasons. Reach out to a CS Agent and they can help you put it on your profile.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437