topic Re: payment registration in Get Support

payment registration

ramonajacob11 — Mon, 12 Feb 2024 16:10:25 GMT

Because of all the problems getting started yesterday, my subscription expired before I could enter payment information. Now it won't put through my info. Keeps coming up with "we cannot process at this time please try again later" Is there a problem with the system since yesterday afternoon?

Re: payment registration

BKNS27 — Mon, 12 Feb 2024 16:32:57 GMT

@ramonajacob11

Seems the there was an issue with the website last night. It should be OK this morning.

Re: payment registration

AK32 — Mon, 12 Feb 2024 20:26:18 GMT

If youre still facing the same issue i would suggest contacting a support agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437