topic Re: Best Price more data for new Customer only. in Get Support

Best Price more data for new Customer only.

Julbac2005 — Mon, 12 Feb 2024 17:32:18 GMT

Best Price more data for new Customer only.

Good and loyal customers pay more and this year we didn't receive a present before Christmas.

WHY ?

I'm very disapoint

Promotion february 12 2024 same as boxing day for new customer (29$ for 20GB) or (24$ for 4GB)

Re: Best Price more data for new Customer only.

Dunkman — Mon, 12 Feb 2024 17:44:40 GMT

@Julbac2005

Most mobile companies will offer special promotions to potential new customers to attract more business. Unfortunately, existing customer often are not able to sign up for these special promotions.

If the promo plans is an upgrade from your original plan, some existing customers have been able to be upgraded by customer service agent. For example, if you are on the $15 plan right now and want to increase to $25 or $29 plans, customer service agent may be accomondating to this request. YMMV. No guarantees. If you are downgrading a plan, it is unlikely that CSA will help with that request.

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Best Price more data for new Customer only.

hairbag1 — Mon, 12 Feb 2024 17:51:48 GMT

@Julbac2005

PM never promised freebies every year. Enjoy your service and benefits while they last. Watch Announcements for future promos...maybe even good deal for Valentine's Day...😍

Re: Best Price more data for new Customer only.

computergeek541 — Mon, 12 Feb 2024 20:24:23 GMT

Re: Best Price more data for new Customer only.

charanth1822 — Tue, 13 Feb 2024 00:57:35 GMT

I don't understand the mindset cause it discourages loyalty.