topic Re: My account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1140745#M796589 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/379506">@DD61</a>&nbsp;</P><P>Did you port your old number over to PM or pick a new number?</P><P>If you picked a new number just reboot your phone by powering off then back on.</P><P>If you porting over, did you reply to the text with YES with the old SIM in your phone confirming you are porting over to PM?</P><P>You have 90 minutes to reply or porting will be cancelled. You will need to contact a CS_Agent by DM at to restart the porting process:</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A>&nbsp;</P> Mon, 12 Feb 2024 16:29:14 GMT BKNS27 2024-02-12T16:29:14Z My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1140744#M796588 <P>My phone says SOS. no network appears. 24 hours after setting up.&nbsp;</P> Tue, 13 Feb 2024 02:22:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1140744#M796588 DD61 2024-02-13T02:22:57Z Re: My account https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1140745#M796589 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/379506">@DD61</a>&nbsp;</P><P>Did you port your old number over to PM or pick a new number?</P><P>If you picked a new number just reboot your phone by powering off then back on.</P><P>If you porting over, did you reply to the text with YES with the old SIM in your phone confirming you are porting over to PM?</P><P>You have 90 minutes to reply or porting will be cancelled. You will need to contact a CS_Agent by DM at to restart the porting process:</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_self">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A>&nbsp;</P> Mon, 12 Feb 2024 16:29:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-account/m-p/1140745#M796589 BKNS27 2024-02-12T16:29:14Z