topic Re: Customer support in Get Support

Customer support

Hannah10 — Mon, 12 Feb 2024 13:36:07 GMT

Is there a phone number I can call? I have some questions that aren't being answered using the online chat and the community posts are annoying. It would be easier to speak over the phone to a human.

Re: Customer support

kb_mv — Mon, 12 Feb 2024 13:50:13 GMT

@Hannah10 Sorry no phone number to call. You can deal with a CSA directly by sending them a message at the link below;

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Customer support

softech — Mon, 12 Feb 2024 13:51:03 GMT

@Hannah10

PM support is all online and no number to call to talk to support. You can engage support by direct message here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Of course, you can also share your questions here and we can help 🙂

Re: Customer support

computergeek541 — Mon, 12 Feb 2024 14:17:06 GMT

Re: Customer support

BKNS27 — Mon, 12 Feb 2024 15:32:46 GMT

@Hannah10

PM is an online service. Is your question about Roaming in the UK?

Quick answer No. PM offers roaming in the USA only.