US data roaming not working

Raj25 — Sun, 11 Feb 2024 17:00:13 GMT

Hi,

I purchased the US data roaming and right now I am in Houston. However, I cannot use the service at all. Please advise.

Re: US data roaming not working

Handy1 — Sun, 11 Feb 2024 17:08:26 GMT

@Raj25 First make sure you bought the US roaming add on and not just the US long distance add on . Ad make sure you have data roaming turned on in phone settings . Put your device to 4G/LTE not 5G and connect to T mobile or AT&T . If you still have issues with voice try phone set to 2G and connect only to T mobile . You might also need to reboot your phone also

if it turns out you purchased the wrong add on message support to reverse it for you and get proper add on

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: US data roaming not working

Raj25 — Sun, 11 Feb 2024 17:10:28 GMT

Wow!! Awesome @Handy1 Yes, I changed my iPhone to LTE and now it works Great!!!

Thank you so much!

topic US data roaming not working in Get Support

US data roaming not working

Re: US data roaming not working

Re: US data roaming not working