topic Re: Error when using Messenger in Get Support

Error when using Messenger

WardJ — Fri, 09 Feb 2024 02:56:41 GMT

Anybody know what "public Mobile error 4: http failure" is, unable to send or receive pictures in Google messages?

I have tried other message programs same problem.

Phone is a OnePlus Nord n20

thanks Ward

Re: Error when using Messenger

NDesai — Fri, 09 Feb 2024 03:45:13 GMT

@WardJ For MMS related issues, please check your APN network settings. Also, make sure you have data connection turned on.

https://www.publicmobile.ca/en/bc/get-help/articles/set-up-data-on-an-android-phone

Re: Error when using Messenger

WardJ — Sat, 10 Feb 2024 18:14:32 GMT

Thanks have tried all this and still not working. customer service says its a problem with messenger. yet i have tried 4 different messenger apps still not working. My wife phone does not have this problem so thinking either its the sim card or the phone.

Re: Error when using Messenger

NDesai — Sun, 11 Feb 2024 02:55:51 GMT

@WardJ Can you post screenshots of your APN settings? Sometimes a second look can find the error. It is very hard to believe that the issue is with the SIM card or the phone. PM includes MMS on all plans so they can't disable on your line.