topic Do i need more add-ons? in Get Support

Do i need more add-ons?

ClydeWinklovic — Sat, 10 Feb 2024 03:41:44 GMT

I live in Winnipeg, Manitoba and I'm heading to Omaha, Nebraska on Feb 14th.

My purchased add-ons is showing the following:

Do I need to purchase additional add-ons or can I ignore any Public Mobile text warnings when I cross the US border? I'll be in the US for three days.

Re: Do i need more add-ons?

Chrissyrioux12 — Sat, 10 Feb 2024 03:46:12 GMT

Do you have a Canada us plan if not you will need us add on

Re: Do i need more add-ons?

will13am — Sat, 10 Feb 2024 03:47:36 GMT

@ClydeWinklovic , the add-ons from the screen cap are all for use while in Canada and connected to the Public Mobile network. There are roaming US add-ons that you would have to purchase if you are interested in using the service while in the US. There are talk/text/data bundles as well as individual services for sale from within your self serve account. Note that these add-ons are all 15 days in duration and start immediately upon purchase.

Re: Do i need more add-ons?

softech — Sat, 10 Feb 2024 03:48:34 GMT

@ClydeWinklovic do you have a Canada US plan?? if not, then you will need US roaming add-on

Re: Do i need more add-ons?

BKNS27 — Sat, 10 Feb 2024 06:09:27 GMT

@ClydeWinklovic

The USA Roaming Add-on is good for 15 days so there are no refund on the 12 days when you return to Canada.

Best to use WhatsApp or TextNow app through wifi while you are in USA for free calling and texting. There are lots of free wifi to connect to.