topic eSIM transfer to new phone in Get Support

eSIM transfer to new phone

Mamalioutas — Fri, 09 Feb 2024 22:34:20 GMT

I just got a new phone and wondering how I can transfer my eSIM to the new iphone

Re: eSIM transfer to new phone

softech — Fri, 09 Feb 2024 22:02:20 GMT

For eSIM with new phone, you have to re-buy a new one for $5.
Yes, while eSIM is "cool", there are disadvantages as well. For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again. There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click ⊕ or ⧁ at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now. You can buy and install eSIM from there

Re: eSIM transfer to new phone

pmbc — Fri, 09 Feb 2024 22:31:16 GMT

@Mamalioutas You'll need to buy a new e-sim for the new phone. Unlike physical SIMs you can't transfer esim to new devices. It should be this convenient but unfortunately it is not.

You'll need to buy a new esim, activate it on the new device. There are excellent instructions in @softech's post below.