topic Re: APN in Get Support

APN

rhosai — Fri, 09 Feb 2024 00:18:41 GMT

I have a Samsung Galaxy S7. Yesterday, half way through the day, I suddenly could send or receive MMS text and pictures. I did nothing different with my phone to cause this issue.

I checked the APN and it's as it should be, my data is on, and I've powered off and restarted, so I'm not sure if it's an issue with the provider?

Looking for some assistance so this issue can be resolved.

Re: APN

softech — Fri, 09 Feb 2024 00:21:59 GMT

@rhosai

It could be related with this as your phone was released back in 2016

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

Try to make a manual update, here are the old and new settings

Old settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
or default,mms,agps,supl,fota,hipri

Re: APN

DC7 — Fri, 09 Feb 2024 17:43:55 GMT

I did this last night - manual update of the APN settings - because I had the same issue. Suddenly couldn't send photos via text, but regular text is fine. My phone is OnePlus 11.

Re: APN

softech — Fri, 09 Feb 2024 18:01:07 GMT

@DC7

do you have mms on APN type? and make sure no space

and of course, make sure you turned on Mobile data for MMS to send

and last, is there only one APN profile there?