topic Call records in Get Support

Call records

ZKut — Mon, 19 Feb 2024 15:59:31 GMT

Hello. I need to access call history records for Jan-Oct 2022, but am not a Public Mobile customer anymore. Does anyone know how to access this? Thanks!

Re: Call records

hTideGnow — Thu, 08 Feb 2024 17:26:36 GMT

HI @ZKut

I doubt support can help as they can only provide 90 days of usage history, you can try. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

And , you have anything from your phone's history instead?

Re: Call records

Meow — Thu, 08 Feb 2024 17:32:36 GMT

I do not think PM keeps records that far into past.

You can try asking agent but do not expect to get them.