topic Re: sms message in Get Support

sms message

RobertNL — Thu, 08 Feb 2024 02:55:34 GMT

I cannot send or receive sms message from iPhone sine yesterday Feb 6 2023 - got a perplex form CSA to simply turn off the iMessage on my iPhone - I tried but did not resolve the issue ... from nov 2023 upto yesterday I didn't have an issue - I may need to switch providers - I spoke w apple customer services and they said it was a carrier issue .. can any one explain this to me cuz I don't get it/???

Re: sms message

Dunkman — Wed, 07 Feb 2024 21:15:22 GMT

@RobertNL

You may want to try a reboot of phone. Or network reset of phone (this will erase any saved Wifi passwords).

Any issues with data? iMessage does require data to be turned on.

Re: sms message

Phil_Adelphus — Wed, 07 Feb 2024 21:21:34 GMT

@RobertNL Have you checked that Send as SMS didn't somehow get turned off in your Messages settings?

Re: sms message

BKNS27 — Wed, 07 Feb 2024 21:48:55 GMT

@RobertNL

Check to see if you are on the latest iOS update then reboot your iPhone by powering off then back on.