topic Re: Account balance lost, account suspended in Get Support

Account balance lost, account suspended

jnata — Tue, 04 Jan 2022 20:41:46 GMT

Hello, my 90 day plan expired just a couple days ago, and I am about to buy a new plan, but I discovered that my $26 account balance is now 0. Can anyone help me restore the account balance so I can purchase another plan?

Thank you,

Janta

Re: Account balance lost, account suspended

Ionut — Thu, 20 Oct 2016 04:45:12 GMT

Hello there. i will tag the moderators and they will help you out when they will come online.

@Shazia_K@Mary_M@Saray_O

Re: Account balance lost, account suspended

Pier — Thu, 20 Oct 2016 04:47:21 GMT

Hi @jnata

Just send a private message to the moderators mentioned above by @Ionut and you'll get an early answer.

Yours,

Re: Account balance lost, account suspended

Rockdaddy22 — Thu, 20 Oct 2016 11:40:45 GMT

One of the awesome mods should be in around 9:00am, hold tight

Re: Account balance lost, account suspended

Mary_M — Thu, 20 Oct 2016 13:13:02 GMT

Hey @jnata

Sorry to hear about that.

Rest assured that the balance is available, I have sent you a private message with more details 🙂

Cheers,

Mary