topic Re: Account Access Issue in Get Support

Account Access Issue

Woomera01 — Mon, 05 Feb 2024 22:49:17 GMT

I am trying to help a friend who has lost access to her account . Can a moderator please help.

Thankyou

Re: Account Access Issue

Chalupa_Batman — Mon, 05 Feb 2024 22:56:51 GMT

Hey @Woomera01

You can reach a CS Agent via this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They will ask you a ton of question to verify her.

Just wondering, when she tried logging in, what was the exact issue? Forget email she used? Password? When was the last time she logged into her account?

Re: Account Access Issue

Woomera01 — Mon, 05 Feb 2024 22:57:01 GMT

Appreicated