topic Re: From 3G to 4G upgrade in Get Support

From 3G to 4G upgrade

Yamadasan — Sun, 04 Feb 2024 23:20:11 GMT

I have a new 4G subscription and my iPhone SE 2nd gen is stuck on 3G. How do I setup my iPhone to access my 4G subscription.

Re: From 3G to 4G upgrade

Chalupa_Batman — Sun, 04 Feb 2024 20:51:18 GMT

Hey @Yamadasan

I too have the iPhone SE 2020. Just go into network settings and choose Public Mobile as your provider and reboot. It should show 4G. However, if you're out of 4G range and 3G is only available, it may show that.

iPhone - Settings - Network Settings - turn off automatic and choose Public Mobile - Then reboot.

Re: From 3G to 4G upgrade

Yamadasan — Sun, 04 Feb 2024 20:56:05 GMT

Still stuck on 3G. Thank you for the reply

Re: From 3G to 4G upgrade

Chalupa_Batman — Sun, 04 Feb 2024 20:59:18 GMT

OK. Another question would be, are you currently on the 4G plan or is it pending change on the next billing cycle?

Also, the area you're in may have weak signal to get the 4G. Which is odd but still can happen. What happens if you go outside?

Re: From 3G to 4G upgrade

Phil_Adelphus — Sun, 04 Feb 2024 21:07:40 GMT

@Yamadasan If you go to settings - cellular - cellular data options - voice and data, what does it say there?

Re: From 3G to 4G upgrade

Yamadasan — Mon, 05 Feb 2024 05:42:04 GMT

I am currently on the 4G plan and on my settings it only shows the 2 options LTE or 3G

Re: From 3G to 4G upgrade

Yamadasan — Mon, 05 Feb 2024 05:43:27 GMT

I tried to reboot and it still shows 3G

Re: From 3G to 4G upgrade

Jedi1 — Mon, 05 Feb 2024 05:52:54 GMT

Select LTE in your settings. You should get the 4G speed on this setting. My son has the same phone.

Re: From 3G to 4G upgrade

Phil_Adelphus — Mon, 05 Feb 2024 10:25:44 GMT

@Yamadasan Set it to LTE which is the same as 4G in this case, as @Jedi1 said.

Re: From 3G to 4G upgrade

Yamadasan — Thu, 15 Feb 2024 17:47:22 GMT

Thank you so much ! Using LTE gives me 4G speed