topic Re: Opening a CS ticket in Get Support

Opening a CS ticket

Davetihs — Sat, 03 Feb 2024 18:25:07 GMT

I have opened a ticket before, but can’t remember how I did it. Please advise? Thank you!

Dunkman — Sat, 03 Feb 2024 18:29:50 GMT

The ticketing system is hit and miss these days. Usually via the chat bot.

Easier to private message.

Send a private message to CSA through the following link :

Is there any specific that the community members can advise? Sometimes faster.

Davetihs — Sat, 03 Feb 2024 18:37:30 GMT

Thank you very much! I’ve opened a ticket!

Chalupa_Batman — Sat, 03 Feb 2024 18:58:05 GMT

As @Dunkman asked, what are the concerns? Maybe we may have a faster answer for you.

gstyba — Sun, 07 Apr 2024 21:46:55 GMT

cancel a port number request (within 2 hours of making it)