topic Re: Lost in Get Support

Lost

StevieStevieMtl — Sat, 03 Feb 2024 12:59:11 GMT

Hi, i went to buy a Sim Card & voucher for $35.00 & I want to sign up but I can't without a credit card. Can someone please help me out with this as soon as possible.

Re: Lost

HALIMACS — Sat, 03 Feb 2024 13:49:31 GMT

Sorry @StevieStevieMtl , you can only activate here with a valid Canadian or US credit card.

After this is done, however, you can ask the Customer Support agents to remove the credit card details from your account and pay with a debit Visa or debit MasterCard on a go forward.

You can also pay ongoing with payment vouchers available at many locations, or make payment via recharge.com (for a fee).

If you need to ask customer support, here's how:

To contact a Customer Support Agent, send a private message to them by clicking here. You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.

Re: Lost

StevieStevieMtl — Sat, 03 Feb 2024 14:11:03 GMT

I don't know anyone with a credit card to do this for me

Re: Lost

hairbag1 — Sat, 03 Feb 2024 14:53:07 GMT

@StevieStevieMtl

head to Canada Post and get you a prepaid Mastercard. You can use 'em to activate a new PM account. I think 7/11 and London Drugs also have the prepaid Vanilla MasterCard available.

added link...

https://www.mastercard.ca/en-ca/personal/find-a-card/gift-card.html

https://www.canadapost-postescanada.ca/cpc/en/personal/money-government-services/manage-money/prepaid-cards.page

Re: Lost

StevieStevieMtl — Sat, 03 Feb 2024 16:47:33 GMT

I have no money for that at this time as I was robbed the other day so sadly I am not able to do this