topic Account problems in Get Support

Account problems

Dwald — Fri, 02 Feb 2024 23:22:32 GMT

How in the world do you speak to an agent? I've had over $100 taken with no service. Anyone available to help solve this issue?

Re: Account problems

Handy1 — Fri, 02 Feb 2024 22:51:09 GMT

@Dwald Here how to contact support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account problems

Dwald — Fri, 02 Feb 2024 22:57:29 GMT

Thank you I will try 🤞

Re: Account problems

hairbag1 — Fri, 02 Feb 2024 23:50:40 GMT

@Dwald

while you wait for CSA to help...let us know what the problem is and I bet we can help quickly. Did you try to upgrade to a different plan a coupla times or some other issue ? Have you try rebooting the cellphone to see if it works as expected ? Give us a chance to help while you wait.