topic Re: Verification code to the wrong phone number in Get Support

Verification code to the wrong phone number

Ace001 — Fri, 02 Feb 2024 20:24:45 GMT

Hi, when i tried to login, it asks to send a verification code. However, the phone number isn't my phone number. Not sure how I can fix this as it isn't in my profile. Thanks in advance.

Re: Verification code to the wrong phone number

BKNS27 — Fri, 02 Feb 2024 20:31:50 GMT

@Ace001

You can click on Resend Code/Didn’t Receive Code and have it sent by email.

You might have to try several times if it didn’t work the first time.

Then go to the Profile section and change if it is wrong.

Re: Verification code to the wrong phone number

Phil_Adelphus — Fri, 02 Feb 2024 20:36:35 GMT

@Ace001 If you are able to log in by getting the code via email, go to your Eversafe profile within your PM account and make sure the correct phone number is entered there.