topic Re: No internet connection in Get Support

No internet connection

Ramshackle10 — Fri, 02 Feb 2024 16:31:48 GMT

Why when I'm outside my residence in my car for example is it saying I have no internet connection even though I have data. What do I do?

Re: No internet connection

computergeek541 — Fri, 02 Feb 2024 16:34:15 GMT

@Ramshackle10 wrote:
Why when I'm outside my residence in my car for example is it saying I have no internet connection even though I have data. What do I do?

Does this happen everywhere or only in some places? Network conditions vary based on location. You could try your SIM card in a different phone to see if a different one works slightly beter. If it's a network issue, it could even be temporary, but if it's a matter of there not being enough network coverage at that location, it could take years for a new cell site to be installed.

Re: No internet connection

BKNS27 — Fri, 02 Feb 2024 16:39:41 GMT

@Ramshackle10

I had the same random issue with my old carrier. I ended up resetting my Network Settings every time when it happens to reconnect data.

Re: No internet connection

Ramshackle10 — Fri, 02 Feb 2024 16:41:01 GMT

It happens everywhere

Re: No internet connection

hTideGnow — Fri, 02 Feb 2024 16:41:13 GMT

hi @Ramshackle10 do not have no internet everywhere outside of your home? You sure mobile data is on?? What phone do you have?? And internet ever work since joining?

Re: No internet connection

Ramshackle10 — Fri, 02 Feb 2024 16:44:42 GMT

Yes data is turned on. Have Android A series. It just startwd happening in the last 2 weeks

Re: No internet connection

Ramshackle10 — Fri, 02 Feb 2024 16:46:20 GMT

Ok thankyou

Re: No internet connection

Ramshackle10 — Fri, 02 Feb 2024 16:48:47 GMT

It never happened before 2 weeks ago

Re: No internet connection

Gs1966 — Thu, 15 Aug 2024 01:17:07 GMT

Did you get your issue fixed.?? I got same problem. Ingot lots of data but I can't get on the internet unless I connect to wifi at home. No more. If I don't get an answer from agents I'm quitting public. I tried everything and I still can't get online with my Data. Grrrrrrr😭

Re: No internet connection

Gs1966 — Fri, 16 Aug 2024 01:02:22 GMT

I will try that yes, but I put Sim card in a Samsung phone and I can get internet with my data. The phone I was originally trying Sim card was a Ulefone brand. I am going to put Sim back in Ulefone and hopefully it will work. I will try to change the APN settings.

Re: No internet connection

Gs1966 — Sun, 06 Oct 2024 19:53:49 GMT

Thank you Susan. Your advice is spot on. Works perfectly. My phone is model ULEFONE 16S. Again, THANK YOU!!

Re: No internet connection

NamasteLife — Sat, 21 Dec 2024 20:22:21 GMT

Thank you for this! Solved my issue right away. Just went to settings and put apn in the search and then filled in the blanks. Excellent. Thanks!