topic Carry over data in Get Support

Carry over data

Jeanneb2023 — Fri, 02 Feb 2024 03:27:02 GMT

I notice with the plan for 20 gbs there no longer carried over. Like if 1 month u only use 10 the other 10 gbs don't carry over into new month. It used to the old way but not anymore.

Re: Carry over data

hTideGnow — Fri, 02 Feb 2024 02:41:02 GMT

hi@Jeanneb2023

data for PM never carry over. I think you got mixed up with paid data add-on

But even paid data add-on changed. It used to be there until used up, not data add-on will expire in 30 days

Re: Carry over data

DennyCrane — Fri, 02 Feb 2024 06:16:27 GMT

Did you ever have a 90 day plan?

Re: Carry over data

Atmd — Sat, 03 Feb 2024 15:12:52 GMT

Same question! When did that change and is there any carry-over left?

Re: Carry over data

hTideGnow — Sat, 03 Feb 2024 15:18:43 GMT

HI @Atmd

the change was around May 2024