https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137040#M794167 <P>We are a family of public mobile users.... have an unlimited plan.... but I am a low user... over the last few weeks myself, my wife and our kids phones have all had issues of not connecting to network for data, requiring the phones to be rebooted before they will connect properly...</P><P>This has happened most days....</P><P>Any advice or feedback regarding this?</P><P>Thank you</P> Thu, 01 Feb 2024 03:56:39 GMT VStrom 2024-02-01T03:56:39Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137040#M794167 <P>We are a family of public mobile users.... have an unlimited plan.... but I am a low user... over the last few weeks myself, my wife and our kids phones have all had issues of not connecting to network for data, requiring the phones to be rebooted before they will connect properly...</P><P>This has happened most days....</P><P>Any advice or feedback regarding this?</P><P>Thank you</P> Thu, 01 Feb 2024 03:56:39 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137040#M794167 VStrom 2024-02-01T03:56:39Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137041#M794168 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/376876">@VStrom</a>&nbsp;Do you notice the same behaviour when you're in a different area? I wonder if there is or was any issue at the tower you all are connecting to? If you got anyone living nearby and if they are also on Koodo/Telus network, ask them if they are having issue as well.<BR />Try switching your network mode to LTE instead of 5G and see if that makes any difference.&nbsp;</P> Thu, 01 Feb 2024 04:13:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137041#M794168 NDesai 2024-02-01T04:13:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137043#M794169 <P>I was having a simular and same issue, my internet kept saying no connection until I restarted my phone. I suggest talking to customer service. They have done some resetting on their end and asked me to reset my mobile network connection and then restart my phone. Not sure if this has worked yet as I haven't left the area.</P> Thu, 01 Feb 2024 04:21:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137043#M794169 Ade12 2024-02-01T04:21:19Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137044#M794170 <P>Different areas..... unfortunately. Phone wouldn't connect to any data service until it had been rebooted...</P> Thu, 01 Feb 2024 04:22:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137044#M794170 VStrom 2024-02-01T04:22:08Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137056#M794180 <P>That has been my experience so far as well.</P> Thu, 01 Feb 2024 05:34:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1137056#M794180 Ade12 2024-02-01T05:34:32Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1140382#M796342 <P>Your phone might ha have a update that you have not done yet.. check it out on your settings&nbsp;</P> Sun, 11 Feb 2024 14:34:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Issues-with-Data-not-connecting/m-p/1140382#M796342 Jewelss77 2024-02-11T14:34:16Z