topic Re: New phone plan 24 cad/month. Can I change to this plan from my current plan 25 ? in Get Support

New phone plan 24 cad/month. Can I change to this plan from my current plan 25 ?

ChuongBK — Thu, 01 Feb 2024 02:40:03 GMT

I currently have Public Mobile phone no with a plan 25 CAD/month. I would like to switch to the new plan 24 CAD/month with 4 GB. Is there any solution that I can do it ?

Thank you,

Re: New phone plan 24 cad/month. Can I change to this plan from my current plan 25 ?

DennyCrane — Thu, 01 Feb 2024 02:47:17 GMT

Unfortunately, no. It's restricted to new activations only, as they don't want people dropping their spend to get that plan, and/or using legacy rewards to further discount it. The only workaround would be to port out temporarily, and then port back in as a new customer.

Re: New phone plan 24 cad/month. Can I change to this plan from my current plan 25 ?

hairbag1 — Thu, 01 Feb 2024 02:55:41 GMT

@ChuongBK

there have been others who've messaged Customer Support to see if they can have this plan and some are reporting success. I suggest you give it a try and send 'em a message with your plan request.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

watch the little envelop icon on top right side of page will be highlighted when they respond.

Re: New phone plan 24 cad/month. Can I change to this plan from my current plan 25 ?

will13am — Thu, 01 Feb 2024 03:40:31 GMT

@hairbag1 wrote:
@ChuongBK
there have been others who've messaged Customer Support to see if they can have this plan and some are reporting success. I suggest you give it a try and send 'em a message with your plan request.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
watch the little envelop icon on top right side of page will be highlighted when they respond.

Only as a plan upgrade from the $15 plan. In fact, it was offered via SMS. If you were Public Mobile, would you do this switch?