topic Re: Payment change in Get Support

Payment change

Babe2010 — Wed, 31 Jan 2024 17:50:26 GMT

How do I change my payment arrangements so I can make my own payments instead of automatic payments

Re: Payment change

Sansan — Wed, 31 Jan 2024 17:55:25 GMT

When you sign into your account, turn 'Subscribed' to off. Just move your mouse on that button over and press save. You will then get a message saying you are not subscribed.

Re: Payment change

will13am — Wed, 31 Jan 2024 18:09:12 GMT

@Babe2010 , I would suggest that if you want to use a payment method other than the credit card on file, you should do a top up prior to the renewal day and the system will take funds available in the account instead of the credit card. Unsubscribing would block payment from being taken from the credit card. However, that would also block renewal and your service would stop.

Re: Payment change

HALIMACS — Wed, 31 Jan 2024 23:29:27 GMT

Is there a reason, @Babe2010 , why you might not want to rely on auto-payments to ensure continuation of services from one cycle to the next?

The other option is to make 1-time manual payments or apply a payment voucher or use recharge.com (pricy fees for this option) prior to the cycle end date.

The choice, ultimately, is certainly yours. 🙂