topic Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136813#M793999 <P>Yes data is on</P> Wed, 31 Jan 2024 17:18:38 GMT Gingerwolf 2024-01-31T17:18:38Z My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136802#M793991 <P>My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text</P><P>No sure what to do</P> Wed, 31 Jan 2024 17:05:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136802#M793991 Gingerwolf 2024-01-31T17:05:46Z Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136812#M793998 <P>What phone are you using?</P><P>Does your data work? You need to have mobile data turned on for MMS to work (it won't count against your data usage).</P> Wed, 31 Jan 2024 17:18:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136812#M793998 fujiyama 2024-01-31T17:18:05Z Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136813#M793999 <P>Yes data is on</P> Wed, 31 Jan 2024 17:18:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136813#M793999 Gingerwolf 2024-01-31T17:18:38Z Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136816#M794002 <P>sony xperia zx1, data is on, I can use the internet and everything. Just can't receive photos or group texts or any other media via text other than messages</P> Wed, 31 Jan 2024 17:24:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136816#M794002 Gingerwolf 2024-01-31T17:24:33Z Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136818#M794004 <P><SPAN>sony xperia zx1, data is on, I can use the internet and everything. Just can't receive photos or group texts or any other media via text other than messages</SPAN></P> Wed, 31 Jan 2024 17:28:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136818#M794004 Gingerwolf 2024-01-31T17:28:08Z Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136837#M794018 <P>Have you tried to reset network settings?</P><P>If that doesn't work, can you add a new APN in settings? If you can't add or edit APN, try borrowing a Freedom SIM card from a friend or their stores. Freedom sims should “unlock” the ability to add or edit APNs. After you added the proper PM apn test it out with your own SIM.</P> Wed, 31 Jan 2024 18:13:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136837#M794018 fujiyama 2024-01-31T18:13:29Z Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136849#M794025 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/375203">@Gingerwolf</a>&nbsp;, do you see MMS proxy field.&nbsp; There might a typo with referring to MMSC proxy.&nbsp;&nbsp;</P> Wed, 31 Jan 2024 18:58:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136849#M794025 will13am 2024-01-31T18:58:34Z Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136867#M794039 <P>This is what i've input to the best of my ability and it still doesn't work.&nbsp;<A href="https://apn.how/ca/public-mobile/sony-xperia-xz1" target="_blank">https://apn.how/ca/public-mobile/sony-xperia-xz1</A></P><P>&nbsp;</P> Wed, 31 Jan 2024 19:48:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1136867#M794039 Gingerwolf 2024-01-31T19:48:52Z Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1137115#M794226 <P>You could use a texting app until you fix the problem.&nbsp;</P><P>Text+ or TextNow , Google chat , imessage and many others could work for you.</P> Thu, 01 Feb 2024 17:24:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1137115#M794226 PhoneHome8932 2024-02-01T17:24:22Z Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1247632#M861432 <P>I have the same problem,&nbsp;<SPAN>I can use the internet and everything. Just can't receive photos or group texts or any other media via text other than messages. Have you find a solution? I tried everything that had been suggest but it still doesn't work.</SPAN></P><P>&nbsp;</P> Thu, 29 Aug 2024 19:33:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1247632#M861432 Nini12 2024-08-29T19:33:36Z Re: My phone doesn't have MMSC proxy in APN setting, can't receive photos or videos via text https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1247638#M861436 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/420609">@Nini12</a>&nbsp;</P><P>what phone do you have?</P><P>did you try update your APN to :</P><P>APN: sp.mb.com<BR />MMSC: <A href="http://aliasredirect.net/proxy/mb/mmsc" target="_blank">http://aliasredirect.net/proxy/mb/mmsc</A><BR />MMSC proxy: mmscproxy.mobility.ca<BR />MMS port: 8799<BR />MCC: 302<BR />MNC: 220</P> Thu, 29 Aug 2024 19:46:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-have-MMSC-proxy-in-APN-setting-can-t-receive/m-p/1247638#M861436 hTideGnow 2024-08-29T19:46:04Z