topic Re: Refund in Get Support

Refund

781945 — Tue, 30 Jan 2024 21:28:08 GMT

I have decided to stay with my existing carrier. i have paid and received my sim card but have not yet activated my account.

Re: Refund

TheSterlinger — Tue, 30 Jan 2024 21:26:26 GMT

Most likely you will not get a refund as Public Mobile is prepaid, but you are welcome to try you below to submit a ticket to a Public Mobile CS agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Refund

computergeek541 — Tue, 30 Jan 2024 21:28:27 GMT

@781945 wrote:
I have decided to stay with my existing carrier. i have paid and received my sim card but have not yet activated my account.

Sorry,but in cases where customers change their minds, there are no refunds. Please remember that all sales at Public Mobile are final.

Re: Refund

Destructionist — Tue, 30 Jan 2024 22:05:16 GMT

Why the change of heart? I just switched, I was nervous of it at first but so far no regrets. Pretty new though.

Re: Refund

computergeek541 — Wed, 31 Jan 2024 04:38:26 GMT