topic Move e-sim to the other device in Get Support

Move e-sim to the other device

DariaIA16 — Tue, 30 Jan 2024 21:36:29 GMT

Could you help me to move my e-sim to the other device?

Re: Move e-sim to the other device

Phil_Adelphus — Tue, 30 Jan 2024 20:35:49 GMT

@DariaIA16 You can't transfer an esim from one device to another. You will need to log in to the Public Mobile app on the new phone and purchase a new esim.

Re: Move e-sim to the other device

DariaIA16 — Tue, 30 Jan 2024 20:39:04 GMT

Do you know if it’s possible to purchase new e-sim but with my current number?
I don’t want to change my number, and I don’t have physical SIM card, esim only

Re: Move e-sim to the other device

hTideGnow — Tue, 30 Jan 2024 20:43:23 GMT

HI @DariaIA16

yes, you can , and can be done easily

just download PM app on your new phone, then login and go to Subscription & Addon page and then scroll down to the bottom for Shop sim card. You can then buy a new esim there for $5

Re: Move e-sim to the other device

computergeek541 — Tue, 30 Jan 2024 23:47:03 GMT