topic Re: New sim registration in Get Support

New sim registration

KKratna — Tue, 30 Jan 2024 00:48:51 GMT

I cant link the new sim card

Re: New sim registration

Handy1 — Tue, 30 Jan 2024 00:51:33 GMT

@KKratna Are you using the app to activate ? Not website . If you have t already downloaded the app to activate please do so . If same submit ticket with support

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: New sim registration

softech — Tue, 30 Jan 2024 00:52:38 GMT

@KKratna you are trying to link a new sim card to an existing account?

please try to use browser with Incognito mode on a desktop or laptop computer and try

if issue persists, open ticket with PM support and they can update it for you

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there