topic Can not renew an automatic payment in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-renew-an-automatic-payment/m-p/1135950#M793388 <P>Every I submit the payment renewal request, it shows: sorry, we're not able to process this request at this time, please try again later. But my old card has expired, I have to renew my card for an automatic payment. I already tried many times. Please let me know how it could work.</P> Mon, 29 Jan 2024 15:36:09 GMT Arwen 2024-01-29T15:36:09Z Can not renew an automatic payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-renew-an-automatic-payment/m-p/1135950#M793388 <P>Every I submit the payment renewal request, it shows: sorry, we're not able to process this request at this time, please try again later. But my old card has expired, I have to renew my card for an automatic payment. I already tried many times. Please let me know how it could work.</P> Mon, 29 Jan 2024 15:36:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-renew-an-automatic-payment/m-p/1135950#M793388 Arwen 2024-01-29T15:36:09Z Re: Can not renew an automatic payment https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-renew-an-automatic-payment/m-p/1135968#M793401 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/376132">@Arwen</a>&nbsp;</P><P>You need to request an agent to remove your old card then hopefully you will be able to addyour new card info to your account. Send a private message by clicking on the link below.</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Mon, 29 Jan 2024 15:45:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-not-renew-an-automatic-payment/m-p/1135968#M793401 RavingRaven 2024-01-29T15:45:41Z