topic Re: Two charges to Credit Card in Get Support

Two charges to Credit Card

Premchamp — Sat, 27 Jan 2024 21:11:02 GMT

Hello,

Unsure as to why I was charged $31.04 on Jan 21st and then $31.04 on January 23rd.....the oddest part of this is that only the payment of January 23rd shows up in my Payment History.

Is it possible I was charged twice in error or will I see one of the payments on my CC removed soon?

Thank you.

Re: Two charges to Credit Card

Phil_Adelphus — Sat, 27 Jan 2024 21:18:40 GMT

@Premchamp Check your CC statement whether one of the charges is marked as "pending". If so it will fall away.

Re: Two charges to Credit Card

Chalupa_Batman — Sat, 27 Jan 2024 21:22:39 GMT

Hey @Premchamp

Please contact your credit card company or bank to confirm if they are double charges first or just pending charges. If they are a double charge, you can reach a CS Agent via this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Their reply will be in the top right corner.

Re: Two charges to Credit Card

computergeek541 — Sun, 28 Jan 2024 00:26:46 GMT

unnecessary repetition