topic Re: i want to update payment method in Get Support

i want to update payment method

sheeny — Sat, 27 Jan 2024 22:12:30 GMT

cannot find a tab that says "payment" to update payments

Re: i want to update payment method

Chalupa_Batman — Sat, 27 Jan 2024 22:14:26 GMT

Here is how you do it.

How to change your credit card number

First and foremost, if you are changing your credit card information, you need to add every piece of information about the credit card like it was your first time. Even if it’s already auto filled, do it anyway.

When you log in to your Public Mobile account, go to the Payments button.

On the right hand side, click on Manage Subscription.

Then click on Manage Payment Method and remember, change and edit everything even if it’s already auto filled.

Created by Chalupa Batman

Re: i want to update payment method

softech — Sat, 27 Jan 2024 22:17:25 GMT

@sheeny

To update your credit card information, you can easily done that via My Account

Please login to My Account, go to Payment page, click Manage Subscription, and click Manage Payment Method, or use this direct link: https://myaccount.publicmobile.ca/en/account/payment/manage-card

Re: i want to update payment method

BKNS27 — Sat, 27 Jan 2024 23:30:26 GMT

@sheeny

If you are using the PM app, click on the + in circle bottom left.

Re: i want to update payment method

sheeny — Sun, 28 Jan 2024 00:16:48 GMT

THE WIERD THING WAS THAT THERE WAS NO BUTTON ON THE PAGE IN MY ACCOUNT I SHUT IT DOWN , HAD DINNER , CAME BACK AND RE OPENED THE MY ACCOUNT AND VOILA THERE WAS THE BUTTON THATS WIERD

Re: i want to update payment method

sheeny — Sun, 28 Jan 2024 00:18:26 GMT

I SHUT IT DOWN CAME BACK LATER AND VOILA THE BUTTON FOR PAYMENTS WAS THERE THIS TIME WIERD !

Re: i want to update payment method

sheeny — Sun, 28 Jan 2024 00:20:37 GMT

ABSOLUTELY NO BUTTON FOR PAYMENTS I SHUT IT DOWN , HAD DINNER , CAME BACK AND RE OPENED MY ACCOUNT AND THERE WAS THE HUGE PAYMENT BUTTON ON THE LEFT OF THE PAGE WIERD

Re: i want to update payment method

Chalupa_Batman — Sun, 28 Jan 2024 19:36:17 GMT

I'm glad I was able to help.