topic Re: Changing phone number in Get Support

Changing phone number

mgodin — Sat, 27 Jan 2024 02:56:12 GMT

Hi ,i am a new subscriber ,and i do i keep my existing phone number ?

TheSterlinger — Sat, 27 Jan 2024 02:57:32 GMT

If you port it in from your old service provider, then you’ll be able to keep your current phone number instead of having to get a new one.

Cheetah24 — Sat, 27 Jan 2024 02:58:27 GMT

@mgodin : Yes you can keep your existing phone number generally, but you will need to port your old number from your previous provider to public mobile. For more instructions please refer to, https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number

fixin — Sat, 27 Jan 2024 03:18:22 GMT

@mgodin - Also there is a way to see if your phone number is able to be ported to Public Mobile. (Ignore that it is Koodo, all of the Telus Family uses this phone number port tool.) https://secure.koodomobile.com/checktransfereligibilityparrot/default.do