topic Re: Data not working in Get Support

Data not working

Zyldjian21 — Fri, 26 Jan 2024 23:33:05 GMT

My data is not working although I haven’t used up even half yet. What is going on??

softech — Fri, 26 Jan 2024 23:33:50 GMT

@Zyldjian21 if you are using Android, any chance you have data limiter? disable it if so

If no data limiter set, change the network mode to different one, test 3G, 4G and 5G and test in different area

Dunkman — Sat, 27 Jan 2024 00:33:29 GMT

A few other troubleshooting tips

Reboot phone

Network reset of phone (this will erase any saved Wifi passwords)

Toggle airplane mode on, then off.

wtfi — Sat, 27 Jan 2024 14:07:30 GMT

I've come to realize PM is just the Telus way to burn people out of their hard earned money and not even provide a satisfactory service.