https://productioncommunity.publicmobile.ca/t5/Get-Support/Process-payment/m-p/1134854#M792659 <P>I'm trying to change my subscription and to pay with my debit Visa and the payment won't process&nbsp;</P> Fri, 26 Jan 2024 20:49:53 GMT Patricia110 2024-01-26T20:49:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Process-payment/m-p/1134854#M792659 <P>I'm trying to change my subscription and to pay with my debit Visa and the payment won't process&nbsp;</P> Fri, 26 Jan 2024 20:49:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Process-payment/m-p/1134854#M792659 Patricia110 2024-01-26T20:49:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Process-payment/m-p/1134858#M792662 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/375510">@Patricia110</a>&nbsp;</P><P>The payment system has been finicky recently.&nbsp;&nbsp;</P><P>You could try to logout first.&nbsp; Log back in with a different web browser, clear cache or incognito mode.&nbsp;&nbsp;</P><P>Here is some additional information:</P><P><A href="https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Issues-Updating-Credit-Cards/td-p/1102844" target="_blank">https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Issues-Updating-Credit-Cards/td-p/1102844</A></P><P>May even need to try in 24 hours.&nbsp; If need to pay asap, you could purchase a payment voucher either in store (ie. Shoppers, Shell, Canadian Tire) or online (recharge.com - service fee applies).&nbsp;</P> Fri, 26 Jan 2024 21:03:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Process-payment/m-p/1134858#M792662 Dunkman 2024-01-26T21:03:18Z