topic Re: Phone sucks in Get Support

Phone sucks

MaverickIV — Wed, 24 Jan 2024 00:55:38 GMT

I have the USA can plan with 40 gigs of memory. I am connected to T-Mobile through you guys. The service is terrible. Takes a minute for a call to connect.

Re: Phone sucks

HALIMACS — Wed, 24 Jan 2024 00:58:50 GMT

Yup - calling in the US can be problematic with the shutdown of the 3G network there, and depending on your device and its capabilities, @MaverickIV

Is your phone VoLTE enabled? That would help.

You might also try connecting to the AT&T network to see if that is better.

Re: Phone sucks

RavingRaven — Wed, 24 Jan 2024 00:59:43 GMT

@MaverickIV

What model of phone do you have? If it's not on Public Mobile's whitelist for VOLTE your voice calls will need to use T-Mobile's 2G network. Download Textnow and choose a Canadian phone #. This will allow you to make and recieve voice calls using the 4G LTE network.

Re: Phone sucks

BKNS27 — Wed, 24 Jan 2024 01:13:48 GMT

@MaverickIV

The signal quality is because of the US carrier AT&T and T-Mobile contracting with PM.

This is the main reason I use TextNow SIM for free calling and texting.

Re: Phone sucks

Chalupa_Batman — Wed, 24 Jan 2024 01:51:44 GMT

Hey @MaverickIV

It really depends on the phone you have an if it supports VoLTE or not. Also, it's 40GB of data. If you are connected to T-Mobile, then I'd suggest rebooting your phone if you already haven't. Also, it depends on where you are and the signal you're getting. So many factors involved.

I'm with @BKNS27 as well. I have two and I friggin love it!

Re: Phone sucks

will13am — Wed, 24 Jan 2024 02:19:27 GMT

@Chalupa_Batman wrote:
Hey @MaverickIV
It really depends on the phone you have an if it supports VoLTE or not. Also, it's 40GB of data. If you are connected to T-Mobile, then I'd suggest rebooting your phone if you already haven't. Also, it depends on where you are and the signal you're getting. So many factors involved.
I'm with @BKNS27 as well. I have two and I friggin love it!

You should look into google voice. It is my go to option world wide for talk and text. It is free. All you need is WiFi or a mobile data connection.