topic Re: Request for receipt in Get Support

Request for receipt

Michele_Moore1 — Tue, 23 Jan 2024 20:09:57 GMT

Hello.

I need a receipt for Account ##########

From Aug/Sept. 2022 to Jan. 2024.

My email is ***@***

Can you tell me how long this will take?

Thank you,

Michele Moore

softech — Tue, 23 Jan 2024 20:10:30 GMT

for receipts within 12 months, you can download it yourself from My Account's Payment history page

For those over 12 months, pleas submit your receipt request directly with PM support

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Yummy — Tue, 23 Jan 2024 20:10:32 GMT

REMOVE all personal data from you post as this is public forum...

Ask agent if such data is available.

If opening a ticket does not work very first time, contact agent directly: send a private message to the CSA - agent by clicking (Ctrl+) Here