topic Re: 2 issues with downloadable Receipts in Get Support

2 issues with downloadable Receipts

giaboni — Tue, 23 Jan 2024 17:55:05 GMT

I have already reported this to Public Mobile's support team last August 2023 and also again today as it has not been fixed.

The downloadable receipts have these 2 things wrong with them that I have listed below:

1) Receipt is spelled wrong and "YOUR RECIEPT" should be fixed to "YOUR RECEIPT"

2) In the address, the City is missing and only shows BC with the postal code

I have provided a sample invoice (I removed all personal info) as I am sure everyone is experiencing the same 2 issues with receipts.

hTideGnow — Tue, 23 Jan 2024 18:02:38 GMT

we are just customers here, so you need to get this to proper support agent and have them to escalate

giaboni — Tue, 23 Jan 2024 18:04:00 GMT

I already did and mentioned that I did in my original post. This was an FYI message only.