topic Re: No data roaming in US in Get Support

No data roaming in US

Robleabeter1 — Tue, 23 Jan 2024 03:36:36 GMT

Just driven. Through Michigan and Ohio. Txt works but no data. Have purchased roaming pack with data. Any ideas

Re: No data roaming in US

softech — Tue, 23 Jan 2024 03:42:52 GMT

Critical part to US roaming depends on T-Mobile/AT&T coverage and whether you can connect successfully onto either network.

If the phone is not connecting to T-Mobile/AT&T, change the Network Connection from Automatic to Manual and select and test both T-Mobile and AT&T and see which one you can connect.

If your issue is with data, make sure your Roaming Mobile data is enabled and you have disabled your mobile data limiter. Also change your network mode to 4G (and don't try 5G until you can connect and works on 4G)

If your issue is with voice, make sure VoLTE is enabled on the device setting. And if it does not work, try to change the Network to T-Mobile ONLY, and change Preferred Network Type or Network Mode to 2G and see if the calls go through.
Also, you can download VoIP app TextNow as a workaround to make calls and text if you have Wifi or if your roaming has data component and data is working

Re: No data roaming in US

RavingRaven — Tue, 23 Jan 2024 03:46:28 GMT

@Robleabeter1

Which roaming package did you purchase?

Re: No data roaming in US

hairbag1 — Tue, 23 Jan 2024 04:17:31 GMT

@Robleabeter1

in cellphone settings...make certain that Roaming Data is enabled.

Re: No data roaming in US

Robleabeter1 — Tue, 23 Jan 2024 14:03:52 GMT

The $30 one. Turned data roaming on and bingo it works

Re: No data roaming in US

Robleabeter1 — Tue, 23 Jan 2024 14:04:28 GMT

Perfect solution, thanks