topic Re: Cancelling subscription in Get Support

Cancelling subscription

White1 — Mon, 22 Jan 2024 17:49:22 GMT

Received Sim card, do not wish to activate it, want to cancel everything. Having trouble creating claim ticket.

Re: Cancelling subscription

softech — Mon, 22 Jan 2024 17:53:21 GMT

PM is a prepaid provider and usually do not provide refund. However, since your account is not fully activated yet, there is a chance. Please engage PM support and work with them on a resolution. Message them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

Re: Cancelling subscription

Meow — Mon, 22 Jan 2024 18:15:13 GMT

If opening a ticket does not work very first time, contact agent directly: send a private message to the CSA - agent by clicking (Ctrl+) Here