topic Re: New subscriber in Get Support

New subscriber

Jo21 — Sun, 21 Jan 2024 14:04:16 GMT

Asking me for a 6 digit pin to have full access and I never receive it. Would like to set up full access

softech — Sun, 21 Jan 2024 13:10:21 GMT

is your PM service working? can you make outgoing calls or receiving incoming calls?

were you using the PM app to activate? if not please download the PM app from app store and try again

if you have been using the app but unable to login because of the code, please open ticket with PM support and they can sort it out

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened. CS Agent will reply to you there

HALIMACS — Sun, 21 Jan 2024 13:12:08 GMT

Just to ensure ... you have your PM SIM card in your device?

Try resetting network connections and toggling airplane mode on/off to see if the text arrives from PM.