topic Re: Lost my SIM card, got replacement eSIM-Will old SIM be cancelled in Get Support

Lost my SIM card, got replacement eSIM-Will old SIM be cancelled

FrenchSauna — Sat, 20 Jan 2024 21:22:05 GMT

Hey PM community,

I lost my SIM card while in Europe and when I came home I bought and loaded an eSIM card onto my phone.

Will the old SIM be cancelled off of my account or is there a chance that if found and used, it may result in high data roaming fees for me?

Thanks!

Re: Lost my SIM card, got replacement eSIM-Will old SIM be cancelled

softech — Sat, 20 Jan 2024 21:22:52 GMT

@FrenchSauna yes, the old sim will be cancelled once a new sim is setup and tied to your existing number. Only 1 sim can be linked to an account and phone number

Re: Lost my SIM card, got replacement eSIM-Will old SIM be cancelled

computergeek541 — Sat, 20 Jan 2024 21:23:26 GMT

@FrenchSauna wrote:
I lost my SIM card while in Europe and when I came home I bought and loaded an eSIM card onto my phone.
Will the old SIM be cancelled off of my account or is there a chance that if found and used, it may result in high data roaming fees for me?

Public Mobile doesn't have pay-per-use roaming fees. After switching to a new Public Mobile SIM card, the old one is immediately deactivated.

Re: Lost my SIM card, got replacement eSIM-Will old SIM be cancelled

FrenchSauna — Sat, 20 Jan 2024 21:23:58 GMT

Thanks for the quick response!