topic Re: 10 gig data in Get Support

10 gig data

Phill1966 — Sat, 20 Jan 2024 17:41:32 GMT

My wife got a text for 10 gig data and Canada wide calling and unlimited text. We have been on PM for same time.. why can't I get the promo

Re: 10 gig data

Sansan — Sat, 20 Jan 2024 17:52:27 GMT

@Phill1966 unfortunately all promo offers have different for all users. What each one get even though same household and same length of service, not guaranteed an offer.

But you can message cs agent and try yo plea your case.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: 10 gig data

DennyCrane — Sat, 20 Jan 2024 18:12:16 GMT

@Phill1966

How much is the plan? $29? She's probably on the $25 plan and they are trying to increase her spend. Are you on the same $25 plan, or something higher?

Re: 10 gig data

RavingRaven — Sun, 21 Jan 2024 04:21:12 GMT

@Phill1966

When is your renewal? If necessary schedule a plan change to a lower priced plan that you can live with for up to a month. The $15 plan may elicit more targeted text offers than the $25 plan would and if no text offers are recieved or wanted you can plead your case on day 29 of your 30 day cycle for almost any in market plan with a higher probability of success.