topic Re: payment problem in Get Support

payment problem

Gawnzo — Sat, 20 Jan 2024 16:26:34 GMT

trying to activate SIM card. Keeps saying choose another form of payment?

Re: payment problem

Handy1 — Sat, 20 Jan 2024 16:27:44 GMT

@Gawnzo Are you using a visa , master card or prepaid visa . Visa debit ? It can’t be a regular debit card .

Re: payment problem

Sansan — Sat, 20 Jan 2024 16:28:13 GMT

@Gawnzo how are you activating. Are you using the public mobile app?

Re: payment problem

softech — Sat, 20 Jan 2024 16:34:03 GMT

@Gawnzo

What card are you using??

PM only accepts Visa/MasterCard/Visa Debit/MasterCard Debit/AMEX issued by a Canadian financial institution. Although it will accept one issued by US banks,but will only work if it registered with a Canadian address due to the limitation of the address field