topic Re: eSIM in Get Support

eSIM

scasey07 — Sun, 21 Jan 2024 16:44:24 GMT

Can I get a temporary eSIM while traveling in Australia without cancelling my current account?

Re: eSIM

Handy1 — Fri, 19 Jan 2024 22:55:50 GMT

@scasey07 Sorry PM only works in Canada and the U.S. with roaming add on . pM will not work in Australia. You be best to get a pre paid SIM card in Australia for your time away

Re: eSIM

will13am — Fri, 19 Jan 2024 22:56:28 GMT

@scasey07 , this service only offers roaming in the US. That said, if you were roaming in the US, you don't need another SIM card. I suggest you buy a local service when in Australia and do not delete the e-SIM for this service.

Re: eSIM

scasey07 — Fri, 19 Jan 2024 22:57:41 GMT

I don’t currently have an eSIM for this account. It is a physical SIM

Re: eSIM

scasey07 — Fri, 19 Jan 2024 22:58:33 GMT

if I do that will it cancel this account when I get back?

Re: eSIM

Handy1 — Fri, 19 Jan 2024 23:01:42 GMT

@scasey07 No it won’t cancel your PM account . It will still be intact when you get home

Add @scasey07 justvtake PM simcard out and out away in safe place and put the pre paid sim from Australia in the phone and use . Or leave PM sim in the phone and get esim on Australia. But I prefer physical sim less hassle then esim

Re: eSIM

Phil_Adelphus — Fri, 19 Jan 2024 23:02:01 GMT

@scasey07 How long will you be away? You can suspend your account or keep it paid up while you are away but if you are gone too long without paying your account will be cancelled.