topic Re: text in Get Support

text

AnthonyVa — Fri, 19 Jan 2024 19:23:05 GMT

Hi I am new to public mobile, I just signed up and transferred my number, and got a text saying they are having trouble porting my number, and will call shortly but no one has contacted me, thanks for your suggestions

Re: text

Cheetah24 — Fri, 19 Jan 2024 19:27:34 GMT

@AnthonyVa: Best to quickly direct message the service agent at, https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and explain to them the issue you are having. And keep and eye out for their reply.

Re: text

Handy1 — Fri, 19 Jan 2024 19:31:19 GMT

@AnthonyVa I’ll send you the porting team number private message and they can re trigger the port request for you

Re: text

AnthonyVa — Fri, 19 Jan 2024 21:37:19 GMT

Hi Cheetah24 thanks for the number I got it all sorted, thanks for your time