topic Re: Phone Number port stuck in Get Support

Phone Number port stuck

JW12 — Sun, 26 Nov 2023 23:55:38 GMT

Both my wife and I ported our phone numbers from Zoomer Wireless but the port seems to be stuck. Neither of us can receive calls or texts on our ported numbers but can make calls and send texts.

I saw that there is a port team phone number that can be called. Can someone PM me the number?

Re: Phone Number port stuck

Handy1 — Mon, 27 Nov 2023 00:55:45 GMT

@JW12 Sent porting team number to your inbox

Re: Phone Number port stuck

JW12 — Mon, 27 Nov 2023 00:58:34 GMT

Received and thank you very much!

Re: Phone Number port stuck

Handy1 — Mon, 27 Nov 2023 00:59:25 GMT

Excellent hopefully you get it resolved quickly as it been a super busy weekend for the carriers

Re: Phone Number port stuck

JW12 — Mon, 27 Nov 2023 01:09:37 GMT

I hope so.

it’s been busy for the customers too! LOL

Re: Phone Number port stuck

Handy1 — Mon, 27 Nov 2023 01:11:14 GMT

@JW12 Hahahahaha yes it sure has , fingers crossed you get quick fix and welcome to public mobile

Re: Phone Number port stuck

Linzar — Mon, 27 Nov 2023 01:53:31 GMT

Hi Handy1 - I’m having a similar issue and I was with Zoomer also - I called them and they said they have not receive a port request, but my Public Mobile account is showing my Zoomer number now and my temp Public Mobile number has been disconnected. Can you please send me the contact info for port assistance?

thanks

Re: Phone Number port stuck

Handy1 — Mon, 27 Nov 2023 01:55:29 GMT

@Linzar Sent to your inbox

Re: Phone Number port stuck

Linzar — Mon, 27 Nov 2023 01:57:10 GMT

Thank-you so much!! 🙂

Re: Phone Number port stuck

Handy1 — Mon, 27 Nov 2023 01:58:19 GMT

@Linzar no worries and welcome to public mobile 🙂

Re: Phone Number port stuck

6mt15 — Mon, 27 Nov 2023 03:21:31 GMT

Hi @Handy1 , I’m experiencing this same problem. I’m hoping you can send me the number for the porting team as well. Thanks so much!

Re: Phone Number port stuck

Handy1 — Mon, 27 Nov 2023 03:24:33 GMT

@6mt15 Yes no problem sent to your inbox

Re: Phone Number port stuck

Sal851 — Tue, 28 Nov 2023 21:44:22 GMT

Could you please send me the Porting team's phone number. My port has been stuck in limbo for the past one week. Thx

Re: Phone Number port stuck

_Aspect_ — Mon, 08 Jan 2024 16:23:52 GMT

Hello @Handy1 @ , I have a similar issue porting a phone number to Public Mobile, can you please share the porting number?

Much appreciated.

Re: Phone Number port stuck

Handy1 — Mon, 08 Jan 2024 16:24:29 GMT

@_Aspect_ Yes sent !

Re: Phone Number port stuck

hTideGnow — Mon, 08 Jan 2024 16:24:53 GMT

hi @_Aspect_

this is @hTideGnow, i have sent you the number

Re: Phone Number port stuck

Lindy2 — Thu, 18 Jan 2024 21:54:30 GMT

I’d like the porting number too, please. Out of curiosity, how did you find the number because it does not appear to be listed anywhere?

Re: Phone Number port stuck

Handy1 — Thu, 18 Jan 2024 22:20:59 GMT

@Lindy2 Sent it to you in box . And another community member gave the number to me awhile back

Re: Phone Number port stuck

CS_Agent — Thu, 18 Jan 2024 22:38:20 GMT

Hello there, and thanks for visiting our community forum.

The community is a great way of searching for answers and help from our customers, however if you still need assistance, and you have reached out through a private message, we kindly ask to keep an eye on your community inbox.

Our customer support team will get in touch as soon as possible.

Public Mobile Team.