topic Re: I bought the wrong add on in Get Support

I bought the wrong add on

Gatespurdy19 — Wed, 17 Jan 2024 22:52:52 GMT

I accidentally bought 3gb of US roaming data when I meant to buy regular data for use in my home of Canada. Can I get this add on switched over to 3gb regular data?

Re: I bought the wrong add on

hTideGnow — Wed, 17 Jan 2024 22:54:23 GMT

HI @Gatespurdy19

yes, CS agent can help to cancel it and put the money back to your account.

please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: I bought the wrong add on

Handy1 — Wed, 17 Jan 2024 22:56:03 GMT

@Gatespurdy19 Please submit ticket with support and ask them to reverse it for you . And get the proper add on you need

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: I bought the wrong add on

Gatespurdy19 — Thu, 18 Jan 2024 00:35:03 GMT

I would love to submit a ticket, but the links I have used only go to a “something went wrong” or 404 error page on each of my 2 devices. Is there a number I can call?

Re: I bought the wrong add on

Handy1 — Thu, 18 Jan 2024 00:36:25 GMT

@Gatespurdy19 Try the link in my reply it will work it’s direct link not chat bot . When you tap it you will see this page

then just type your message and hit send message